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Contact:
Elizabeth Cox
OUTLOOK Marketing Services
847.509.3099
elizabeth@outlookmarketingsrv.com

or

Liz Gainsford
WaveBend Solutions, LLC
404.979.7279
liz.gainsford@wavebend.com

Financial Service Corp. Selects WaveBend Solutions LLC to Develop Web Portal Solution


WaveBend to build and deploy a customized solution for one of nation's leading financial services organizations and to utilize the Internet to better manage client needs and monitor field organization compliance.

Atlanta, GA - March 13, 2000 — WaveBend Solutions LLC, a single-source company delivering dynamic and sustainable business and infrastructure e-solutions to growth-oriented organizations, today announced that Financial Service Corporation (FSC), a subsidiary of Sun America, an American International Group company (NYSE: AIG), has tapped WaveBend to convert their Onyx Customer Relationship Management (CRM) application into a Web Portal Solution. This Portal will be designed to enable FSC to supply their field organization with easy-to-use centralized information to increase productivity and decrease time spent on compliance.

FSC is one of the leading providers of processing and technical support services to independent financial service professionals in the United States. FSC is leveraging WaveBend's experience in building and deploying e-Business and CRM solutions to develop web-enabled resources for FSC field associates and regional managers.

"We selected WaveBend because of their proven ability to implement Onyx-based solutions in the financial services industry, said Helen Prater, Vice President of Management Information Systems (MIS) of FSC. "The fact that they were the first national business partner for Onyx made WaveBend the natural choice for this important assignment."

Deploying an advanced Web Portal can offer FSC regional managers a consolidated, single source view of information that will make it easier to manage more field associates, provide reporting consistency across the company and reduce the amount of work related to compliance issues. By building this portal, FSC's goal is to deploy the Onyx CRM application to more users, shorten the learning curve and improve productivity. The portal can help to facilitate the enforcement of internal and governmental standards without interfering in normal day-to-day operations.

"WaveBend is pleased to help FSC realize their vision of utilizing the web to improve field operations," said Richard White, Senior Director of CRM at WaveBend. "Integrating the Onyx Enterprise Portal can improve the FSC Regional Managers abilities to better coordinate field associates efforts and can take customer service to a new level."

About WaveBend Solutions LLC
WaveBend Solutions, LLC, is a single-source company delivering dynamic and sustainable business and infrastructure e-solutions designed to accelerate business performance for growth-oriented organizations. Headquartered in Chicago, WaveBend, formerly the Business and Technology Solutions practice of BDO Seidman, LLP, has 11 offices, servicing North America, with more than 230 experienced professionals. For more information, visit WaveBend via the Web at www.wavebend.com.

About Financial Service Corporation
Financial Service Corporation is one of the leading providers of processing and technical support services to independent financial planners in the U.S. FSC provides service and support to financial planners so they can focus on helping their clients achieve their financial goals. FSC has more than 35 years of experience in assisting independent financial planners.





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