Assessment • e-CRM • Onyx Software • Contact People


CRM Assessment: Fixed Price and
Defined Scope

The Challenge: Only 34% of CRM licenses sold have been implemented successfully.

The Solution: WaveBend CRM Assessment

To help you make the right implementation choices when assessing and implementing a customer relationship management solution, WaveBend offers a series of fixed-price, defined-scope CRM assessments. CRM Assessments offered by WaveBend include:

• ROI Assessment
• Business Process Review Assessment
• Architecture Assessment
• Resource Support Assessment
• CRM & Web Assessment
• Industry Review Assessment

Each assessment typically consists of approximately three days of on-site interviews and fact gathering, followed by one to two days of review, consolidation of the issues and opportunities into a document, and a presentation of the CRM Assessment Document to client management. For more information, contact one of our regional offices.

The above list of services is representative of a typical service delivery; actual services will vary by engagement.

• WaveBend eCRM Methodology: An Integrated and Fast-Path Approach to
• Implementation WaveBend Proven Business Alliance: Onyx Software
  
• E3 - Extended Enterprise Excellence
  
• Back up to CRM Solutions