 We have separated this section so that you may directly access specific topics about Mico Designs and The Art of Water. The current topic areas are: Customizable
– What are customizable faucetsGeneral
- Information about Mico DesignsInstallation
Questions – Information about installing our faucetsService
Questions – Questions regarding serving our faucetsCustomizable 1. What does customizable mean? Mico Designs faucets are manufactured our standards. Mico owns its designs and accordingly offers the consumer the ability to select the spout style, finish, handle style and crystal color to create a custom faucet. 2. If I customize my own faucets will I be able to get matching accessories? Yes, Mico Designs manufactures exact matching accessories for every style spout and finish. Back to top ^ General 1. Does Mico Designs make products other than faucets and bathroom accessories? At present, Mico Designs manufactures customizable designer kitchen, bath faucets, tub & shower sets as well as exact matching accessories. 2. Is Mico Designs publicly traded or privately held. Mico Designs is a privately held company. 3. Where Is Mico Designs located? Our main facility is located in Chicago, Illinois. 4. How do I know that I am getting value with a designer faucet? Mico Designs faucets are competitively priced with the most respected names in designer faucets from around the world. Unlike some of our competitors, Mico Designs does not cut corners on quality in order to lower the cost of our faucets. We use 100% German made precision ceramic disk Fluhs Valving & cartridges. Our valves are guaranteed not to ever leak or we will replace them for FREE. Some of our better known competitors use partial or non Fluhs valves or not even maintenance free ceramic disk valves to cut down the cost of their faucets. We include Strass Crystal from Swarovski because it is a recognized leader in fine crystal. Our competitors use lesser grade crystal or even plastic resulting in less brilliant colors and clarity. Even our crystals are guaranteed for life. These are just a few of the many examples of value and quality presented throughout our Web Site. 5. How long should a faucet last? Mico Designs faucets are designed to provide a maintenance free lifetime of elegance and function to your home. Many of our finishes, and all of our Valving, stainless steel tubing, & crystal handles come with our limited lifetime warranty. We clearly stand behind the products that we manufacture. Back to top ^ Installation 1. Can I install my own faucet? Every Mico Designs faucet includes a detailed instruction guide. However, we recommend that individuals not experienced with the proper procedures and tools used to install plumbing fixtures seek the advice and services of a plumbing professional. 2. Is a Mico Designs faucet easy to install? Mico Designs faucets are manufactured with features to simplify the installation process compared to other faucet brands. Our T-less connection results in less parts being required for installation and accordingly these are fewer installation errors or problems. Back to top ^ Service 1. How do I obtain service if my faucet does not work? If you are experiencing any problem with a Mico Designs faucet, please give our service department a call at (312) 242-0770. 2. What is the warranty on a Mico Designs faucet? All of our products include a certificate of authenticity and all PVD, Chrome, Satin & Polished Nickel finishes, Strass Crystals by Swarovski and all valves include a lifetime guarantee of quality. If you are experiencing any problem with a Mico Designs faucet, please give our service department a call at (312) 242-0770. 3. Do I need to perform any maintenance on a Mico Designs faucet? Since we incorporate greaseless, maintenance free ceramic disk valves in all of our faucets there is never any maintenance to be performed. 4. How do I properly clean my Mico Designs faucet? We recommend that you use a nonabrasive soap and water to clean and polish your faucets. Back to top ^ |
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